Technology’s Disappearing Act: Apple Watch and the Next Big Tech Era

A curious thing is happening in the technology sphere. As we crave mobile devices with larger screens, a consequence of the ever-deferring nature of content to the smartphone that our hands are seemingly glued to, the very nature of technology is becoming… invisible.

As a long-time admirer and fan of Apple’s work, you might expect me to be raving about the new Apple Watch CEO Tim Cook unveiled this week. Here’s the thing, though: I’m still skeptical about this category. Apple has successfully redefined several categories in the past, but the problem with smartwatches – with wearables, in fact – is that we don’t exactly know what it is we want from them just yet. This product type is still largely in its infancy. And thus, can Apple truly change the game when its rules are still being debated?

But with Apple Watch we see this idea of “technology’s disappearing act” come alive. Here is a device that, unlike its competitors (Samsung Gear and Moto 360), actually seeks to address the nature of a watch in this connected age. Apple hasn’t merely taken what works at one scale (the UX of iPhone) and resized it; rather, they’ve first decided to probe the sociocultural implications of what timekeeping means. This, in essence, is what design is all about: understanding a move, critically examining your position and its effect, before executing it.

Our technology is increasingly becoming invisible, permeating almost every facet of our lives – not just for entertainment, but work, play, health, fitness. Thus moves like Apple Watch, the entire smartwatch category, wearable tech: this is an exercise in disrupting a logical path. It’s about re-imagining the way technology fuses with how humans have been living for centuries, because these devices are inherently intimate. They will be more connected to your physical being than any bit of tech before. Following a logical trajectory of design will only result in technology that is trying to solve problems that don’t actually exist: this is the conundrum I’ve been facing when thinking about this next paradigmatic shift in tech.

Wearable technology, in order to justify its raison d’être, will need to tackle this very issue: how can it enhance human life, rather than try and solve unnecessary, non-existent problems? This is where I think Apple Watch excels. Whilst I am not entirely blown-away by its industrial design, I think that particular design decisions made by Jony Ive and his crew set this device apart. The digital crown, deep connection to the art of timekeeping through fun digital watch faces, and the tactic engine that gently pulses on one’s wrist, providing a distinctive tactile dimension, are elements that will significantly add to the user experience. I understand the digital crown as a new interaction model that will define the smartwatch, just as the click wheel defined iPod. And, of course, wearable tech is intimate; it’s personal. Watches are a reflection of one’s taste, style, and fashion sense. How can digital technology, ephemeral in nature, with an ability to rapidly skin new themes and change experiences through the dynamic essence of software, be used as a conduit to channel this idea of enabling personality to surface?

The Apple Watch is pretty, and it tackles some serious issues that others have lacked to do so in favour of getting their products out first. But justification for its actual existence is what bothers me, and what I found lacking in Tim Cook’s delivery of his first significant product as CEO. The thing is, unlike iPod, iPhone and iPad before it, this device faces a critical challenge: that of actual necessity. Why would I want a tiny screen strapped to my wrist when a larger iPhone (which I have to carry with me anyway, since Apple Watch is highly dependent on this) can provide a less-frustrating experience when doing things like showing photos or sending messages? I think that where a device like this will truly excel is in the fitness category, and that itself is a fledgling arena.

When Steve Jobs introduced iPad, he spent a significant amount of the keynote before the unveil to explain the iPad’s purpose: as a device to fit a gap between smartphones and notebooks; Apple’s response to the then-burgeoning “netbook” craze. But with Apple Watch, Tim Cook launched straight into it after an ode to his predecessor (“one more thing”). After the slick video intro, he returned to stage, arms held up in triumph. No explanation of the watch’s purpose, its reason – it felt like he was relieved to finally release his first defining product as new CEO. It’s a problem, I think, if we cannot understand the Apple Watch’s significance: what makes it unique and not just a response to the strong competition from Samsung, LG, Motorola and the others? What purpose does it serve that will define it, apart from its innovative user interface design and complexity of customization options?

So, invisible tech…

Today, software defines our mobile experience. When the hype around new hardware dies, it is the software that remains as the defining experiential aspect of a device. And this is where technology is beginning to shrink its physical appearance and maximize a more intimate, invisible force. A device that is as personal as a wearable offers the opportunity to craft products around experiences that augment daily life, where the physical object moves to the background, providing subtle feedback on various operations. Apple Watch’s tactile engine and digital crown are two elements that come to mind here.

Wearables are going to be the next decade’s smartphone: as content gets bigger and more mobile, the opportunity for daily tasks to be augmented or replaced by digital variants will be great. It is in this sphere that wearable tech and the permeability of software into daily objects will enable technology to effectively disappear as it transcends from objects that exude “tech”, to more mundane guises that are powered by clever engineering and sleek industrial design.

Apple’s Style

Apple has a major media event planned for September 9th. It’s being described as Tim Cook’s “big moment”, his defining touch on Apple – a company that has largely been defined by its enigmatic co-founder Steve Jobs. Whatever Cook and his team announces to the world will undeniably be the moment when his era truly points us to which direction Apple is headed. This will be the culmination of a series of steps taken since Cook ascended the ranks to CEO of one of the largest companies in the world: the “Designed by Apple in California” statement of identity, the emphasis on time, care and design at the opening of WWDC 2013, the plethora of iterative products in the form of iPhone 5, 5c, and iPad Air, and the moments of true departure – free offering of OS X, the revolutionary design of the new Mac Pro, an overhaul of the iWork and iLife suites.

This got me to thinking about Apple’s “style”. What is it that separates them from the rest of the technorati? Each company out there today is doing phenomenal work, but Apple is the one company that changed the game more than once, with the desktop PC, the entire music industry, and this new age of the smartphone. They’ve done this with a sense of quiet surety, steadily riding the rough tides of underwhelming product deliveries when the world yearned for the “next great thing”. Apple has a style, and I don’t mean just an aesthetic quality – something that they’re renowned for – but a presence in the tech world that many of their competitors either lack, or try (mostly unsuccessfully) to imitate.

It begins, I think, with their core philosophy. Apple is rooted in a design-first approach. Everything defers to intense research and development, in the creation of an experience rather than an end-product. It’s for this reason that they’re sometimes late to the party: case in point, wearables. Samsung undeniably beat them to it with the Galaxy Gear series, and whatever Apple announces on September 9th will be the culmination of an extensive design process where it is the experience, the sense of wonder and euphoria that its design team strives to imbue in the otherwise stark brushed metal and glass device, that will drift quietly to the foreground. Once the dust settles on the explosive announcement, once the media buzz quietens, it will be that experience – much like it is with iPhone and iPad, and how they ushered in a new way of interaction with our world –that will be the true character of the product, not necessarily the (iWatch?) itself.

I’m not saying that Apple is without flaw. Like any mega-corporation, they will have their darker side. But it is in the zen-like philosophy of simplicity through design, of a quietness and stillness that they go about in an industry that is electrifying and hectic, that Tim Cook’s team distinguishes itself from the rest of the pack. And I can’t wait to see what they have in store come Sept. 9th.

Apple’s October Event Wishlist

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Apple sent out press invites for their next event – the much-anticipated iPad one, a follow-up to last month’s unveiling of the iPhone 5S and 5C. To be honest, this is the one I’ve been looking forward to the most.

I don’t currently own an iOS device, and I feel I’ve been holding out for too long now. With iOS 7, and the general stability of the platform, plus my rekindled love for reading blogs and growing interest in e-books, an iPad is definitely on the cards for me.

iPad 5 rumours suggest a redesigned form factor – one in line with the iPad mini and iPhone: thin side bezels, filleted edges. I love the iPad mini design, but its lack of a Retina screen (which rumours suggest will be added in the expected update at this event) and smaller screen size diminish it as a choice for my first iOS device. I want something that is a little more “all-purpose” – great for casual gaming, reading blogs, books and magazines, and watching the occasional film or series. Perhaps even a spot of writing when I’m away from my laptop. The “normal” iPad’s screen size is thus a perfect fit for those needs.

So without further ado, in classic Pixelated Thinking tradition I shall speculate on what I want to see revealed at the keynote on October 22:

Certain:

  • iPad 5 with new design, A7X processor, probably M7 motion co-processor, and maybe even Touch ID (though not great certainty on that)
  • iPad mini 2 with Retina display, performance improvements
  • OS X 10.9 Mavericks launch date, pricing revealed (it’s gone Gold Master, so release is inevitable soon)
  • Mac Pro launch date

Possible:

  • iWork updates: new versions for both iOS and, what I’m really hoping for: iWork updated for Mac. Seriously, Apple: this thing needs a feature bump.
  • The iPod classic finally gets axed: sad, but we must face reality. As a classic owner myself, this will be a depressing moment, but hey: the future is touch. And the future is always better, right?

Hey, I Can Wish, Right?

  • New versions of iLife, with new iLife apps, centred around things like blogging, social media etc. For both Mac and iOS. (Maybe they bring back iWeb as blog-centric tool, similar to Windows Live Writer? I know one blogger who’d get that app in an instant ;))
  • An updated iTunes for Mac: iTunes got a major UI overhaul last year. I love it, but feel that a dark theme is needed, along with a few new features and UI tweaks. This might actually happen, as it’s been about a year since iTunes 11 was revealed.

Well, that’s my list. I’ll definitely be watching the keynote live streams on my favourite tech blogs, and be sure to get my thoughts on whatever transpires shortly after.